Privacy Policy

1. Overview

This Privacy Policy ("Policy") explains how Lecture Summariser Pty Ltd ("we", "us", "our", or "Company") collects, uses, and protects your personal information through our website www.lecturesummarise.com.au ("Site") and associated services ("Services"). This Policy is in full compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Site or Services, you agree to this Policy. If you do not agree, please do not use our Site or Services.

2. Definitions

"Personal Information" is any information that identifies you or makes you reasonably identifiable, whether true or not. Examples include your name, email address, IP address, and billing details.

"Sensitive Information" is a subset of Personal Information that includes details like your health, racial or ethnic origin, or religious beliefs. We do not collect Sensitive Information.

3. Information We Collect

3.1 Account Information

We only collect your email address and account preferences when you create an account. This is necessary to provide our services, process payments, and offer customer support.

3.2 Technical and Usage Information

We automatically collect information about how you use our Services, including your IP address, browser type, device identifiers, and usage patterns. This helps us improve our service, ensure security, and prevent fraud.

3.3 Payment Information

We do not directly store your full payment card details. All payment information, including your payment method and billing details, is securely handled by our third-party payment provider, Stripe Inc. You can review their privacy policy at https://stripe.com/au/privacy.

3.4 Communications

When you contact us for support or provide feedback, we collect the content of those communications. We use this information to respond to your requests and improve our services.

3.5 Cookies and Local Storage

We use cookies and browser local storage to manage your session, save your preferences, and provide site functionality. You can configure your browser to reject cookies, but this may affect how our Site works for you.

4. Our Use of Your Information

We use your Personal Information to:

• Provide and maintain our Services.
• Process payments and manage your subscription.
• Communicate with you about your account.
• Provide customer support.
• Detect, prevent, and investigate fraud and security issues.
• Comply with our legal obligations.
• Improve our Services through anonymised analytics.

5. Your Content and AI Processing

Our Commitment to Your Privacy: We do not store, retain, or use your Input Content (such as lecture audio, video, or documents) for training our AI models or for any purpose other than to provide the immediate summarisation service to you. Your content is processed in real-time to generate your summary and is not permanently stored on our systems.

6. Third-Party Service Providers

To operate our Services, we share your information with the following third parties:

6.1 AI Processing Services

Provider: Google, L.L.C.
Purpose: To power the summarisation of your submitted content. Your content is processed in real-time by the Gemini family of models and is not retained for training purposes. You can review Google's privacy policy at https://policies.google.com/privacy.

6.2 Payment Processing

Provider: Stripe Inc.
Purpose: To process your payments and manage subscriptions. Your data is protected by PCI DSS compliant processing with encryption and tokenisation.

6.3 Authentication Services

Provider: Google LLC (if you sign in with Google).
Purpose: For secure and convenient account sign-in. You can revoke our access to your basic profile information (name, email) at any time through your Google account settings.

7. Data Security

We use industry-standard security measures to protect your Personal Information. These include encryption of data in transit and at rest, multi-factor authentication for administrative access, and regular security audits. While we strive to protect your data, no method of transmission over the Internet is 100% secure. We will notify you of any data breaches as required by law.

8. International Data Transfers

Your Personal Information may be processed by our service providers outside of Australia, including in the United States. We ensure that any such transfers are protected by appropriate safeguards, such as contractual protections that align with Australian privacy laws.

9. Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access: Request a copy of the Personal Information we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information.
• Deletion: Request that we delete your Personal Information (subject to legal and accounting retention requirements).

To exercise these rights, please contact support@lecturesummarise.com.au. We will respond to your request within 10 business days.

10. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods are:

• Account information: The duration of your account plus 7 years for legal and accounting purposes.
• Support communications: 3 years from the last communication.
• Technical logs: 2 years.

11. Privacy of Minors

Our Services are not directed to or intended for use by individuals under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that we have collected such information, we will promptly delete it.

For users between the ages of 13 and 18, use of our Services is subject to the consent of a parent or legal guardian as outlined in our Terms of Service. The personal information of these users is collected and handled in accordance with this Privacy Policy.

12. Marketing Communications

With your consent, we may send you marketing emails about our Services. You can unsubscribe at any time by clicking the "unsubscribe" link in the email or by contacting us.

13. Changes to This Policy

We may update this Policy from time to time. We will notify you of any significant changes by email or a prominent notice on our Site. Your continued use of our Services after the changes take effect means you accept the new Policy.

14. Complaints and Disputes

If you have a privacy complaint, please contact support@lecturesummarise.com.au. We will acknowledge your complaint within 10 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

15. Contact Us

For any questions about this Policy, please contact support@lecturesummarise.com.au.